If incorrect information is found in a client's counseling record, what is the best course of action?

If incorrect information is found in a client's counseling record, what is the best course of action?

• A. Delete the record to prevent future issues
• B. Discuss the incorrect information with the client
• C. Just add the correct information without changing the original
• D. Draw a line through the incorrect entry, add an addendum, and sign

Answer: (D)

The best course of action when incorrect information is found in a client's counseling record is to draw a line through the incorrect entry, add an addendum, and sign. This approach maintains the integrity of the record while also ensuring that any errors are appropriately documented and corrected. By crossing out the incorrect information, you are indicating that it should not be considered valid, while the addendum provides a clear record of what the correct information is. Signing the entry emphasizes accountability and demonstrates adherence to ethical standards in maintaining accurate and comprehensive records. This method is consistent with best practices in clinical documentation, which emphasize the importance of transparency and clarity in client records. It ensures that anyone reviewing the record understands that a correction was made, rather than simply obscuring the mistake or creating confusion about the client's information. This protects both the client and the counselor by promoting accurate and ethical practice.

The best course of action when incorrect information is found in a client's counseling record is to draw a line through the incorrect entry, add an addendum, and sign. This approach maintains the integrity of the record while also ensuring that any errors are appropriately documented and corrected. By crossing out the incorrect information, you are indicating that it should not be considered valid, while the addendum provides a clear record of what the correct information is. Signing the entry emphasizes accountability and demonstrates adherence to ethical standards in maintaining accurate and comprehensive records.

This method is consistent with best practices in clinical documentation, which emphasize the importance of transparency and clarity in client records. It ensures that anyone reviewing the record understands that a correction was made, rather than simply obscuring the mistake or creating confusion about the client's information. This protects both the client and the counselor by promoting accurate and ethical practice.